Legal Information

Legal Information (Coaching & Training)

1. Website Terms of Use

Last Updated: April 2026

This website is operated by Eryr Glas Ltd. By using this site, you agree to these terms.

Professional Disclaimer: Content on this website is for informational purposes. Coaching is a collaborative process; results depend on individual effort and circumstances. No specific outcomes are guaranteed.
Intellectual Property: Our training and coaching frameworks, digital downloads, and training videos are protected by UK copyright law. You may use them for personal development but may not resell or repurpose them for your own commercial training without a specific license from us.
Service Availability: We aim to keep the site live 24/7 but are not liable for any technical downtime.
Governing Law: These terms are governed by the laws of England and Wales. Any disputes relating to these terms or the use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.

2. Privacy Policy (UK GDPR Compliant)

We are committed to protecting your privacy and being transparent about how we use your data.

Data Controller

Eryr Glas Ltd is the "Data Controller" for your information.

Lawful Basis for Processing

Under UK GDPR, we only process your data where we have a legal reason:

Contract: To deliver the coaching sessions you have paid for.
Legitimate Interests: To respond to your enquiries and manage our business relationship.
Consent: Where you have explicitly opted-in to receive our marketing or for us to record a session.

What Data We Collect & Why

Identity & Contact: Name and email for communication and billing.
Coaching Data: Session notes and progress trackers (stored securely to ensure effective coaching).
Technical Data: IP addresses and site usage via cookies (to help us see which pages people actually find useful).

Confidentiality & Sensitive Data

Confidentiality: Everything discussed in sessions remains strictly confidential, except where disclosure is required by law or to prevent serious harm.
Recordings: We will only record sessions with your verbal or written consent. These are stored on encrypted platforms and deleted after [e.g. 60 days].

Your Rights

You have the following rights over your data:

Access: You can request a copy of all data we hold on you.
Rectification: You can ask us to fix any incorrect info.
Erasure: You can ask us to "be forgotten" (delete your data).
Withdrawal: You can withdraw consent for marketing or recording at any time.

To exercise these rights, email us at privacy_officer@eryrglas.com and we will respond within 30 days.

Data Retention

3. Statutory Company Disclosure