Privacy, Security & Cookie Policy
About this Privacy, Security & Cookie Policy
This privacy policy explains how I (Andrew D. Pope of Eryr Glas Ltd.) either do or do not collect, use, share and transfer your personal data when you use the services provided on https://www.andrewdpope.com (“my Site”).
Personal data is any information about you by which you can be identified. This can include information such as: your name, e-mail address and phone number.
Sometimes my site may contain links to third party sites and services. These sites and services have their own privacy policies. If you follow a link to a third party, you should read the privacy policy shown on their site.
What personal data do I collect on this website and how do I collect and use it?
I only collect personal data when you voluntarily sign up for any of my informational e-mails, download free resources from my website or contact me using my onsite contact form.
I use personal data collected through my site for several purposes, including the following:
• To send marketing communications when I have your permission, or when permitted by law.
• To improve my marketing communications, I may use e-mail marketing services which uses a similar technology to cookies to confirm whether you have opened a marketing e-mail or clicked on any links in the e-mail.
• For statistical purposes such as analysing the performance of my site and to understand how visitors use it.
• To respond to your queries and to resolve complaints.
• For security and fraud prevention, and to ensure that my site is safe and secure and used in line with my terms of use.
• To comply with applicable laws and regulations.
Legal grounds for using your personal data
I will only use your personal data where I have legal grounds to do so. I determine the legal grounds based on the purposes for which I have collected and used your personal data. In every case, the legal ground will be one of the following:
• Consent: For example, where you have provided your consent to receive marketing e-mails from me. You can withdraw your consent at any time. In the case of marketing e-mails, you can withdraw your consent by clicking on the “unsubscribe” link at the bottom of the e-mail.
• My legitimate interests: Where it is necessary for me to understand my visitors, promote my services and operate my site efficiently for the creation, publication and distribution of content. For example, I will rely on my legitimate interest when I analyse what content has been viewed on my site so that I can understand how it is used.
• Performance of a contract with you (or in order to take steps prior to entering into a contract with you): For example, where you have contacted me via the online form to order a service then I would need to take and use your contact details and payment information in order to process your order and deliver your service.
• Compliance with law: In some cases, I may have a legal obligation to use or keep your personal data.
Using children’s personal data
I do NOT engage with or offer or promote any of my products or services directly at anyone under the age of 18 and I do not knowingly collect or retain any personal data about anyone under the age of 18.
Security of your personal data
The website is operated to extremely high security standards, which are constantly reviewed and maintained. I have implemented appropriate technical and organisational controls to protect your personal data against unauthorised processing and against accidental loss, damage or destruction. No user login, password or personal details are required to use the website and there are no payments or financial transactions made via the site. Although I will do my best to protect your personal data once with me, I cannot guarantee the security of any personal data sent to me via the site while still in transit so you provide it at your own risk.
Who do I share your personal data with?
I do not share or sell your personal data with any third parties, other than in cases already specified herein, either within or outside the EU.
How long do I keep your personal data?
I keep your personal data only for as long as I need to. How long I need your personal data depends on what I am using it for, as set out in this privacy policy. For example, I may need to use it to answer your queries about a product or service and as a result, may keep personal data while you are still using our product or services. I may also need to keep your personal data for accounting purposes, for example, where you have bought a product or service. If I no longer need your data, I will delete it or make it anonymous by removing all details that identify you. If I have asked for your permission to process your personal data and I have no other lawful grounds to continue with that processing, and you withdraw your permission, I will delete your personal data. However, when you unsubscribe from marketing communications, I will keep your e-mail address to ensure that I do not send you any marketing in future.
How I may contact you
• Marketing communications and editorial newsletters: If I have your permission, I may send you materials by e-mail that I think may interest you. You can withdraw your consent at any time by clicking on the “unsubscribe” link at the bottom of an e-mail.
• Responding to your queries or complaints: If you have raised a query or a complaint with me, I may contact you to answer your query or to resolve your complaint.
Cookie Policy
Currently, the only cookies on the website are the usual cookies operated by Google such as those used to obtain general visitor/site-use statistics. I occasionally use engagement enhancing apps such as Optin Monster and these apps may use cookies to avoid multiple displays or requests to individual viewers in order to improve their experience of my site. I do not knowingly use any other cookies on this website. By using my website you agree to the use of the cookies explained above, or you may opt out of or disable these cookies by adjusting the settings in your browser (typically in options or settings, and cookies or tracking), and/or by following the specific guidance offered by the organisations concerned, freely available online, enabling very many different options and controls.
Onsite 3rd party advertising
I don’t place any third-party advertising on this website.
Your rights with regard to the personal data that I hold about you
You can contact us with regard to the following rights in relation to your personal data. If you would like to have a copy of the personal data I hold on you or if you think that I hold incorrect personal data about you, please write to the Privacy Officer at Eryr Glas Ltd. Cardiff House, Cardiff Road, Barry, Vale of Glamorgan CF63 2AW or by e-mail to: privacy_officer@eryrglas.com
I will deal with requests for copies of your personal data or for correction of your personal data within one month. If your request is complicated or if you have made a large number of requests, it may take me longer. I will let you know if I need longer than one month to respond. You will not have to pay a fee to obtain a copy of your personal data (or to exercise any of the other rights). However, I may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
Where you have provided me with consent to use your personal data, you can withdraw this at any time as previously specified. Where applicable, you may also have a right to receive a machine-readable copy of your personal data. You also have the right to ask me to delete your personal data or restrict how it is used. There may be exceptions to the right to erasure for specific legal reasons which, if applicable, I will set out for you in response to your request. Where applicable, you have the right to object to the processing of your personal data for certain purposes. I may need to request specific information from you to help me confirm your identity.
Contact me for information about how I use your personal data
If you have any questions about how I use your personal data or if you have a concern about how your personal data is used, please contact the Privacy Officer at Eryr Glas Ltd. Cardiff House, Cardiff Road, Barry, Vale of Glamorgan CF63 2AW or by e-mail to: privacy_officer@eryrglas.com
Complaints will be dealt with by the Privacy Officer and will be responded to within 30 days.
If you are not satisfied with the way your concern has been handled, you can refer your complaint to the Information Commissioner’s Office.
If you have a question about anything else, please contact me via my Contact Me page at https://www.andrewdpope.com/contact
Last modified: 13th March 2020
© Eryr Glas Ltd.